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First Time Visitors

We are always striving to make it as easy as possible for you to find the items you want fast.   The links below will give you a quick overview of Thehealthyworld.com and help you to become familiar with using our site.

 

1.

Find What You Want

6.

Checking Order Status

 

2.

Buying a Product / Adding items to your shopping Cart

7.

100% Satisfaction Guarantee

 

3.

Discount & Special Offers

8.

Privacy Policy

 

4.

Healthy World Products

9. How do I place an order?
  5. Navigation Tips    

1. Find What You Want Fast

There are three simple ways to search for a product:

 

A. 

By Entering the following information:

     
   

Enter the appropriate information into the “Search” options on the left.  Then press “GO”

  • By Product – (e.g. Vitamin C, Glucosamine Sulfate)
  • By Category/Condition – (e.g. Joint Maintenance, Vitamins &  Antioxidants)
  • By Product Number (SKU) – (e.g. 159-100 [ Product Number for Vitamin C])

You will be presented with a list of products that you can purchase by Description, discount and price.

   

Click the Product you desire and the item will appear on the screen.

     
 

B.

Using your Catalog and Order Using Product Number:

   

Go to order using Product number on the left side of the HOME PAGE and type in the entire product number (SKU) as it appears in the Catalog or on the product bottle or package.Find the item you requested in the results and click on that item. You will then be taken directly to that item where you can select any options available and simply click Add to Cart and you will then be taken directly to your shopping cart to see the item(s) you chose.

NOTE: Any time you see an underlined product name you can click on it and you can read a short description of the product.

     

2. Buying a Product. For further instruction on how to place an order click here (How to place an order)

There are just a few easy steps to buying an item and completing your order:

  1. Add an item to your shopping cart - Click on any “ADD” button and the item will be added to your shopping cart.  YOU HAVE NOT COMMITTED TO BUYING ANYTHING YET.  You can change quantity, delete items or KEEP SHOPPING for more products to be added to your shopping cart at any time.
  2. Checkout - Click “CHECKOUT” from your shopping cart. At this point you will be asked if you are a registered shopper at Thehealthyworld.com or if you have ordered with us before. If you are registered shopper (an existing customer) please type in your email address and password and click login and continue with secure checkout. If this is your first time shopping with Thehealthyworld.com site please follow the instruction after clicking the NEXT button which will take you to the secured privacy page where you will be asked to enter the required information to allow you to purchase using your credit card. Our site is secured by Authorize.net using high encryption technology. During your transaction, your credit card information is code-encrypted for security. As an additional security measure we do not store your credit card information in our database.
  3. Enter billing/payment Info - If you are new to Thehealthyworld.com website, you will now need to type in your billing address, shipping address if different from the billing address and method of payment.  The payment information you enter is 100% secure, it is secured by Authorize.net using high encryption technology.  
  4. Confirm Your Order – You will be presented with a recap of your order.  Please review the information and enter any discount or special coupon codes, choose your method of shipping and press “NEXT” and you will be asked if you want this order to be placed on AUTO SHIP and if so how often do you want it to be shipped to you. You may choose from 0 to 60 days if you choose  zero (0) days then your order will not be placed on auto ship. Click NEXT and you will be presented with your order for final checkout. This is the time to make any final changes before you enter your credit card information for final order processing.  
  5. Order Receipt – Lastly, you will be presented a receipt of your order. Please print this out and use it for your reference. You will also receive a confirmation email of your order.

Note:  Until you have confirmed your order, you can always edit/add/remove the items in your shopping cart.

3. Discounts & Special Offers

Discount Prices: Get 20% - 75% off every product, every day!

With our Purchase-Direct from the manufacturer program and Warehouse-Direct distribution allows us to offer you these quality products at the lowest discounted prices. You are sure to find the exact supplements, Vitamins and cleaning products you want at Thehealthyworld.com website and if you do not please call our toll free line (1-866-335-5433) and we will secure it for you at the lowest price, we have thousands of products that we manufacture and distribute.

Special Offers

We also have specials that change daily, weekly, and monthly.  It is very important that you visit Thehealthyworld.com website on a regular basis to take advantage of all our special offers.

4.  Healthy World Manufactures its own brand of high-quality health products

Our Healthy World line of products are manufactured in our own manufacturing plants located throughout the United States and they are manufactured to the highest standards. Our vitamins are  “pharmaceutical grade” quality, our capsules are all vegetable encased. We carry the most popular health products formulated by our health care research scientist and they are manufactured under very strict federal, state and industry guidelines in our state-of-the-art facilities.

5.  Navigation Tips

We understand that it can be daunting when trying to navigate through a website.  Here are some tips to help guide you through our site:

At the top and side of our home page we have tabs that will link you to different areas of our site.

  • Home
  • How To Order
  • Customer Care/ First Time Visitors
  • Get A Free Catalog
  • Best Buys
  • My Account
  • About Us and The Presidents Letter
  • Categories/Conditions

Within these areas there will be links and instruction to take you further through our site.

General Navigation Tips

  • Blue underlined type indicates a link.  Links are connections to other parts of the website store.
  • Clicking the “back” button on your browser’s toolbar will return you to the previous page.
  • Use the gray scroll bar on the right side of your screen to move up and down through the current page.

6.  Check Your Order Status

In our effort to give you the best customer service, we offer real-time order status right from our site.

To check your order status, either click on the “My Account” link on the left naviation of any page, then click on order history.

If you have any question or would like additional information on your order you can always call our Customer Care Center at 1-866-335-5433

7.  100% Satisfaction Money-Back Guarantee

Our 100% customer satisfaction guarantee is absolute: Healthy World guarantees every product you purchase. If for any reason you are not completely satisfied with your purchase, just return the unused portion and we’ll promptly and cheerfully refund your full purchase price. It's safe to order, that’s our absolute money-back guarantee.

8.  Privacy Policy

We are committed to protecting your privacy.  We use the information we collect to process orders and to provide a more relevant and personalized shopping experience.  We may also use it to tell you about the changes in our services or inform you about special offers that we think may be valuable to you.

 

HOW DO I PLACE AN ORDER

How do I place an order?

Any way you like. You may place an order on our online secured website that encrypts all sensitive transaction personal information. Our easy to follow online ordering process will guide you each step of the way. Or, if you prefer, you may call, fax, or mail us anytime. 

 

Here’s the information you will need to order:  

 
  • On-line order: www.Thehealthyworld.com
  •  Phone orders: 1-866-335-5433
  •  Fax orders: 1-323-692-2981.
  •  Mail orders:    

 Mail to: Healthy World
             P.O. Box 761430
             Los Angeles, California 90076 

 

What if I need to change something on my order?

You may also send us an e-mail with the change or call one of our trained customer care representatives to assist you.

 

·         E-mail address for ORDER changes: orders@Thehealthyworld.com

·         Please include the order number you received via e-mail along with first and last name and the change you would like to make to your order.

  • Customer Care number for order changes: 1-800.532-3699

 

How do I get a question answered on a product or an order?

You may also send an e-mail to one of our customer care representatives, call us toll-free, mail or fax us.

 
  • E-mail address for Product Questions: customercare@Thehealthyworld.com
  • Customer Care number: 1-800-523-3699
  • Fax us your question: 1-323-692-2981.
  • Mail us your question:    

 Mail to:  Healthy World
              P.O. Box 761430
              Los Angeles, California 90076

 

How will my order be shipped?

Your order will leave our warehouse within 1-2 business days. We ship our packages via UPS (United Parcel Service) and the USPS (United States Postal Service). Please allow 7-10 business days for delivery.  

 
  • Regular shipping - $5.95 (Continental United States)

 

Do you charge sales tax?

No, if you purchase using the internet will not charge sales tax in any state for any product.

 

 

What is your policy on returning a product?

 Our policy is to see to it that you are 100% satisfied with your purchase. If for any reason you are dissatisfied with your purchase, simply return the unused portion within thirty (30) days of shipping and we will give you a full refund, not including shipping.

 

Please call Toll Free: 1-866-335-5433  -  A customer care representative will be able to handle all of your questions or you may email us at customercare@Thehealthyworld.com

 
 
 

   
 

Can I place an order from another country on the website?

 

Yes you can.

Customers placing phone orders from Canada, Puerto Rico or the Virgin Islands may order online or use our toll-free number: 1- 866-335-5433.

All other International locations can order on our website and by mail as well:

Healthy World
P.O. Box 761430
Los Angeles, California 90076

   
 

Customer Service
Healthy World Quality Assurance Guarantee

All products are standardized to supply maximum nutritional benefits. Formulated by internationally recognized physicians, researchers, nutritionists and biochemists. Healthy World products carry 30 day unconditional guarantees:

YOU MAY RETURN ANY UNOPENED PRODUCT WITHIN 30 DAYS, FOR A FULL REFUND.

You may even return the first OPENED bottle of the same product within 30 days if it does not meet with your statisfaction. You have nothing to lose and everything to gain!

It’s Easy to Order
Just call toll free, 1-866-335-5433 and a friendly, knowledgeable Healthy World representative will be glad to help you, or fax 1-323-692-2981.

Free shipping on orders of $95.00 or more for the 48 contiguous states.

Shipping Info

All orders are processed and shipped within 24 hours. Orders placed before 12:00 PM PST will be shipped the same day. Weekend and holiday orders will be processed the next business day. Once your order has been shipped you will be emailed notification of your shipment, including a tracking number and a link to the UPS online tracking system (for U.S. orders) or the U.S. Postal Service online tracking system (for International orders).

U.S. Orders
Orders within the United States are shipped via UPS at the rates below from our Los Angeles, California Warehouse. UPS will not ship to PO Boxes. If you must have your order shipped to a PO Box the order will be shipped via the USPS Priority Mail or Express Mail. Alaska and Hawaii orders will be shipped via UPS 2nd Day only.

Standard UPS Ground Shipping:
$00.00 to $94.99 purchase.....…..$5.95
$95.00 and up………......…........$FREE

2nd Day UPS Shipping:
$00.00 to $25.00 purchase..….....$14.95
$25.01 to $74.99 purchase...........$17.95
$75.00 and up…………..…........$21.95

UPS Next Day Shipping:
$00.00 to $25.00 purchase..…....$26.95
$25.01 to $74.99 purchase..........$29.95
$75.00 and up………….…........$34.95

International Orders
International orders are shipped via Global Express Mail (U.S. Postal Service) direct from our Los Angeles, California Warehouse. We do NOT guarantee delivery of any international shipments. However, we will send you a confirmation when the order was shipped and a tracking number. In addition, we are not responsible for any taxes/duties assessed by your country. TheHealthyWorld.com cannot guarantee delivery of any international shipments. International orders are placed at the consumer's own risk, as thehealthyworld.com assumes no control over customs or shipping outside of the U.S. We will send you a confirmation when the order was shipped and how it was shipped but do not guarantee its arrival. Products can be shipped to the following countries ONLY:

American Samoa, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Canada, Canary Islands, Carribean Islands, Cayman Islands, China, Denmark, Dominica, Dominican Republic, England, Finland, France, Germany, Gibralta, Greece, Grenada, Guam, Hong Kong, Ireland, Italy, Jamaica, Japan, Liechtenstein, Luxembourg, Macau, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Palau, Philippines, Portugal, Saipan, San Marino, Scotland, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vatican City, Virgin Islands, Wales. Canada& Mexico-

Global Express Mail:

ALASKA, HAWAII, and US Virgin Islands
All purchases..…..$7.99

CANADA & MEXICO
$00.01 to $24.99 purchase..…..$20.00
$25.00 to $74.99 purchase........$22.00
$75.00 and up…………...........$26.00

All Other Countries - Global Express Mail:
$00.00 to $24.99 purchase..…..$25.00
$25.00 to $74.99 purchase........$30.00
$75.00 and up…………...........$35.00

Back Order Policy and Procedure

Although we make every attempt possible to keep our items in stock, on occasion some of our most popular items temporarily sell out.

In this case, if an item(s) you request is on backorder we will notify you informing you of the backorder and then ship the item(s) FREE of shipping and handling charge via the same shipping method you originally requested as soon we receive the item(s) in our warehouse. And as a special thank you for your understanding we will enclose a 10% discount code that you can use the next time you shop at www.thehealthyworld.com.

If you have any questions, please feel free to contact us at info@thehealthyworld.com or 1-866-335-5433. Thank you for shopping at www.thehealthyworld.com!

Privacy and Security

Secure Ordering / Credit Card Security

This site is secure by Authorize.net using high encryption technology. During your transaction, your credit card information is code-encrypted for security. We do not store your credit card information in our database as an additional security measure.

Privacy Policy

Thehealthyworld.com fully respects your privacy and personal information. Your information is only accessed in order to process your order and to make queries about your order upon your request. Your personal information is NOT sold or NEVER rented to any third party. Your email address is used only on this site for order tracking and express checkout. Your email address will NEVER be released from this site to any mailing list.

Autoship

It’s Even Easier to Re-order Products for Your Health with the Auto Ship Program Many of our customers need refills on a regular basis and DON’T want to run out. When you order, ask for our AUTO SHIP Program; your product will be shipped at just the right time, in just the right amount. And, you save on shipping—only $4.95 for auto ship orders! PLUS, you
get a free bottle of Vitamin C or MSM (100 caps) when you sign up!

Customer Service 1-800-523-3699
info@thehealthyworld.com

Return Policy:

If, for any reason, a product is being returned for a refund or exchange, you must return the first bottle opened as well as any sealed bottles within 30 days of purchase. Refund guarantee exists only on purchase price not including shipping and handling. When returning please insure your package because Healthy World will not be responsible for lost packages.

In Case of Damage:
In order to serve you in the best possible manner, please follow these instructions to replace products damaged during shipping:

YOU MUST
1. Retain outer shipping carton and broken contents (or UPS will not process claim.)
2. Contact our office immediately so that we can report the claim to UPS.
3. All claims must be made within 5 days of receipt of package.
4. Unpack entire contents and check for damage.
After 5 days UPS will not be responsible.


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